Shipping Guide

PARA is strongly committed to properly servicing its products, as it has over the years, and in place of an express or written warranty it will provide all necessary service for its pistols purchased after January 1, 2001 free of charge to the original purchaser only, where adjustment or repair is required due to some defect in materials or workmanship.

If any problem or question should arise with regard to the performance of your firearm, please contact us, by mail or telephone, and fully describe all circumstances involved. This will allow us to determine the best way to handle your problem. If authorized factory service is deemed necessary, you will be given a return authorization number and shipping instructions.

MAKE SURE THAT THE MAGAZINE AND PISTOL ARE UNLOADED. DO NOT SHIP ANY CARTRIDGES WITH A FIREARM.

WHEN AUTHORIZED TO SHIP YOUR FIREARM FOR ADJUSTMENT OR REPAIR, PLEASE CAREFULLY NOTE THE FOLLOWING:

1. Include the return authorization number on the outside of the package. If there is no return authorization number on the outside of your package, it may be refused and returned to you.


2. A detailed, written explanation of your problem should accompany the firearm being shipped for service or repair. Include model name, serial number and your return address (day telephone number optional). Also include a copy of your original proof of purchase.


3. All firearms should be shipped by common carrier (e.g., UPS), prepaid (we will not accept collect shipments) and insured for their full value. It is illegal for unlicensed individuals to ship handguns through the mail.


4. Due to the vast number of laws governing the transfer and transportation of firearms, it is strongly recommended that your firearm be shipped through a licensed dealer who will also accept delivery on your behalf when the pistol is returned. The shipment should be accompanied by a signed copy of the dealers license.


5. DO NOT include holsters, custom grips or other accessories when shipping your firearm for service.


6. DO NOT indicate the nature of the contents on the package.